Sales Performance Management (SPM) Training for Your Organization


Train your team to a path of self-sufficiency.


The key to an effective implementation is enabling your staff to be able to take ownership of your newly deployed SPM/ICM implementation. OpenSymmetry is committed to your successful implementation with courses taught by experts across whichever one of the leading SPM/ICM technology solutions you selected and deployed. We offer learning paths for each role in your organization with a combination of hands-on training and workshops to enable your staff. We partner with you to develp the right training solution to be delivered at the right time for your team.

We offer the following Training Formats:

Live, in-person training, at your facility or at OpenSymmetry’s training facility

Live remote training

Self-paced training with training support (check-in calls)

Blended training taught by OS instructors and OS consultants

Webinars – First Look Training

Payee Videos

Learning Aids

Benefits of Training include:

Increased User Adoption

Maximized Productivity

Faster Time to Value

Self-Sufficient Admins and Users

Ownership of Your System

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Payee Enablement

Teach the salesforce how to use their new ICM system to access reports, manage inquiries, and interact with workflows.

Testing Preparation

Aimed at those who will be performing UAT/SIT testing, to be able to fully navigate the system and perform tasks for testing.

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Administrator Training

Aimed at those who will administer the system after go-live and focused on the admin tasks to be performed.

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Configuration Mgmt.

Maintaining the configuration of the system, plan changes, rate changes, quota changes, and new plan logic.

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OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results.  We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.

OpenSymmetry Global Offices