Sales Performance Management for Telecommunications

SPM is less of a differentiator and more of a baseline requirement.

The telecommunications market is expected to grow to $2.3 trillion by the end of 2030 with a CAGR of ~5%.  This is due to the consistent, high demand in 5G architecture and cloud computing paving the way for the adoption of new technologies in the telecommunications market (TMR). Market segmentation adds complexity to the mix due to its fragmentation across emerging players. A high mix of components across hardware, software, and services in multiple industries, globally, means the stakes are high for organizations to adopt effective incentive compensation plans so they remain competitive.

A leading African communications company started on their journey to transform their incentive program due to the challenges they faced with managing commissions for their dealers and enterprise sellers. They were using a combination of bespoke systems and spreadsheets, much like most organizations are today. They knew they needed to adopt change to maintain the satisfaction of their dealers and increase their experience selling their products. After they made their vendor selection, they faced implementation challenges. To get through this, they partnered with OpenSymmetry to focus on automating the commissions process which resulted in a 50% reduction in processing time. In addition to this, the client now operates with an optimized ICM solution that provides high visibility, accurate reports, increased efficiency, a centralized system, complete auditability, and increase dealer and enterprise seller satisfaction.

How We Help

Telecommunications companies know they have a similar need, but they are unsure where they should even start. Knowing which solution will help an organization reach its end goal, most efficiently and effectively, takes careful planning and preparation. Equally, knowing how to properly manage the solution to scale with the organization is just as critical to revenue success. That’s what makes OpenSymmetry the right partner.

OpenSymmetry is made up of sales performance and incentive compensation technology experts across all the industry leading SPM solutions available. Since the devil is in the details, it is our goal to help you navigate through this process so that your investment has the highest possible return. We help organizations optimize their sales compensation programs through automation and process.

More specifically, OpenSymmetry will help your organization understand how to leverage software solutions to automate and operationalize some of the more common challenges:

Designing & Modeling Effective Sales Compensation Plans

Accurate & Efficient Sales Crediting

Motivating & Managing Sales Performance

Managing Change for Products, Personnel, & Plans

Auditing Results

In addition to the processes identified above, OpenSymmetry will leverage a holistic approach to ensure you receive the appropriate level of guidance to confidently invest in the appropriate solution and realize the desired return on investment.

Stop searching. We have your answers.