Sales Performance Management Across Industries

Incentive compensation applies to any industry, anywhere.

Sales compensation programs are tied to the bottom line.

According to IRF, 90% of top performing companies leverage incentive programs to reward their salesforce. Yet, 62% of companies continue to leverage manual processes and Excel. It is critical to ensure you are getting ROI from your sales compensation plans and that the tools you are using to do so, provide the most efficient and accurate information possible. Without it, insights into how a salesforce is performing is affecting your bottom line. Moving from uncertain and ineffective to best-in-class will create opportunities to drive revenue. After all, that’s one of the keys to success of a top performing company.

Unique Complexities Across Industries

Icon 1


  • Disparate and various sources systems
  • Managing payee and
  • HR data
  • Manual intervention to data processes
  • Error handling
Icon 2


  • Complex indirect and overlay scenarios
  • Geography, customer, and product-based assignments
  • Exception and override requests
Icon 3


  • Large number of plans and metrics
  • Plan exceptions and rule variations
  • Flexibility and change management
Icon 4


  • Prior period adjustments
  • Multiple calendars and payout frequencies
  • Clawbacks and recovery handling
Icon 5


  • Detailed incentive reporting
  • Performance and Geography summaries
  • Dispute management
  • Field self-service workfl ows

How Do We Help

Foundational models are tailored based on client specific requirements, and increase the ability to realize
strategics differentiators and best-practices.

We provide a technical foundation and project artifacts to ensure adoption
Icon 1
We maximize the project ROI through tool utilization and automation of the end-to-end sales compensation process
Icon 1
We create a flexible and scalable model to allow organizations to grow the sales team while maintaining operational efficiency
Icon 1
We provide actionable data to motivate sellers plus compensation analytics to drive revenue and enhance user experience

Clients From Around the Globe

“Sunrun maximized the value of our incentive compensation system, and we were able to increase overall sales volume of solar panels and batteries. We’re now able to better serve both our employees and our customers. The efficiencies generated from this new ICM system have led to an increase in deployment of solar across the United States.”

Director of Compensation, Sunrun


Clients From Around the Globe

“OpenSymmetry rose to the challenge of creating a roadmap for an efficient, centralized ICM system for us. We started off with over 100 incentive plans throughout the bank in different lines of business, meaning the incentive administration was decentralized. With the help of OpenSymmetry, we have improved efficiencies by streamlining our incentive compensation administration to a single system.”

Kimberly Hinrichsen
VP & Sr. Director of Incentive Admin, U.S. Bank

Us Bank Logo


Clients From Around the Globe

“After working [with OpenSymmetry], my whole world changed. From working with a huge, onerous spreadsheet system, it’s gotten simpler. It’s changed the game for everyone in the company. We have improved timelines for making information available for reps. It shifted my perspective to dig deeper into the data.”

Courtney Aubin,
Senior Sales Commissions Analyst, Blackbaud

Blackbaud Logo



Clients From Around the Globe

“Working with OpenSymmetry, we experienced openness, flexibility, and total commitment to our success from UK team. I was surprised that instead of coming up with solutions to fix our problems only, they were always looking for ways to simplify, streamline, and improve our processes in the same time. Due to that kind of commitment, we went from having over 100 configuration rules to just 27.”

Petra Maurova
Sales Rewards, SITA

Sita Logo



Clients From Around the Globe

“OpenSymmetry helped us to evaluate our ICM program in a new light. Their technical and business expertise allowed us to understand the details of how changes would impact our system and processes. This enabled us to implement changes that would have the biggest impact on our business.”

Sales Operations Manager
Wacker Neuson

Wacker Neuron



Clients From Around the Globe

“OpenSymmetry’s culture was a really good fit with T-Mobile. They were very open-minded and spent as much time listening and collaborating with us as they did telling us what needed to be done. That type of humility with such solid knowledge and capability was a perfect match for us.”

Clayton Tredway
Director Customer Care, T-Mobile

T-Mobile Logo



Clients From Around the Globe

“OpenSymmetry helped automate our data feeds and update our configuration of Xactly Incent, and these improvements helped us save approximately 7,200 hours per year by eliminating manual calculations, minimizing adjustments, and building trust in the data to reduce shadow accounting. When we got this working right, we reduced what took days to 3.5 hours. Time savings have been so key for us.”

Justin Ritchie
Senior Director of Sales Operations, Manheim (subsidiary of Cox Enterprises)

Manheim Cox Enterprises Logo



Clients From Around the Globe

“Working with OpenSymmetry, we have implemented a formal, auditable, trackable sign-off process for the payouts. It’s made a huge improvement. No more paper. Information is at associates’ fingertips 24/7. Managers can view sales results and compensation results for their teams, which leads to more effective and efficient management. The availability of information has made a huge difference.”

Jennifer Wooster
Vice President – Group Actuarial and Compensation Officer, Ameritas

Ameritas Logo



Resources for Any Industry

From Strategy to Service


In this webinar, learn how DSM was able to make a more informed decision based upon the reality of today, next year, and the years after that with their new SPM solution.

New call-to-action

The Ultimate Guide to Sales Performance Management (SPM) Vendor Selection


Leveraging experience on over 100 SPM selection engagements, this guidebook was developed to lead you through selecting a solution that will start your journey to a world class SPM solution.

New call-to-action

SPM Challenges & Technology Considerations


By combining research and client feedback with functional capabilities (being offered by leading SPM solutions), we have identified the following challenges for consideration.

New call-to-action

Considerations When Replacing Your SPM Solution


As OpenSymmetry has helped many companies evaluate and effectively migrate to new technology solutions, we are sharing seven key areas that we find critical to completing this kind of effort.

New call-to-action

The Difference Between SMB/Commercial & Enterprise SPM Platforms


There are a multitude of (SPM) solutions on the market. Understanding the differences between what some consider SMB/Commercial grade solutions and enterprise solutions will be critical.

New call-to-action
OpenSymmetry Global Offices

About Us

OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results. We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.