Incentive Compensation Management (ICM) Support & Managed Services
OS Edge for Sales Performance Management
OpenSymmetry branded our Managed Services offerings as “OS Edge”. We believe our services give clients a valuable Edge on how to realize the most benefit possible from an SPM investment.
The “go-live” of a Sales Performance Management (SPM) solution is not the end of an implementation project, with sales leaders and reps riding off into the sunset with accurate, up-to-date sales compensation data. It is the beginning of learning to manage the post-implementation operations of the SPM solution, which has its own set of obstacles and challenges.
The OS Edge Team at OpenSymmetry is your worldwide, trusted SPM partner to help navigate these obstacles and challenges and to ensure the success of a new SPM implementation company wide.
We offer flexible, configurable support models tailored to specific business needs
with the following capabilities:
Post-Implementation SPM Support Services
SPM Operations
Web-Based Technology Solutions
Stop searching. We have your answers.
Managed Services Focus Areas

SPM Operations
SPM Operations provides monitoring and functional support to our clients 24 hours a day, 7 days a week, 365 days a year, ensuring that their everyday activities important to their ICM environments run well. All parts of your important business processes are proactively monitored and managed by the operations team. The operations staff keeps a close eye on all aspects of everyday admin procedures and batch jobs and sends out notifications when something goes wrong.

Post-Implementation SPM Support Services
Resources for Managed Services
Linking Performance Management & Sales Compensation
Use your campany data to help drive decisions by effectively utilizing SPM
One of the common challenges facing HR departments is how to effectively work with sales management to ensure an effective process for executing performance management within the sales organization.
Stop searching. We have your answers.
ABOUT US
OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results. We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.