Incentive Compensation Management (ICM) Support & Managed Services
OS Edge for Sales Performance Management
OpenSymmetry branded our Managed Services offerings as “OS Edge”. We believe our services give clients a valuable Edge on how to realize the most benefit possible from an SPM investment.
The “go-live” of a Sales Performance Management (SPM) solution is not the end of an implementation project, with sales leaders and reps riding off into the sunset with accurate, up-to-date sales compensation data. It is the beginning of learning to manage the post-implementation operations of the SPM solution, which has its own set of obstacles and challenges.
The OS Edge Team at OpenSymmetry is your worldwide, trusted SPM partner to help navigate these obstacles and challenges and to ensure the success of a new SPM implementation company wide.
We offer flexible, configurable support models tailored to specific business needs
with the following capabilities:
Post-Implementation SPM Support Services
SPM Operations
Web-Based Technology Solutions
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Managed Services Focus Areas

SPM Operations
OpenSymmetry has a thorough assessment to evaluate the readiness of your organization to migrate to a new SPM platform, from defining the future state through developing an implementation plan that includes evaluating existing technology, processes, and resources related to the incentive compensation process. Defined scope and risk planning are used to create a roadmap for implementation containing dependencies, risks, and data and resource needs.

Post-Implementation SPM Support Services
Building an ICM system is a huge investment and having a systematic testing strategy is crucial to make sure the system is configured correctly and fail proof. Our testing experts are focused on minimizing costly defects and risks with system integration testing (SIT), user acceptance testing (UAT), functional testing, and the application of industry best practices.
Resources for Managed Services
Linking Performance Management & Sales Compensation
Use your campany data to help drive decisions by effectively utilizing SPM
One of the common challenges facing HR departments is how to effectively work with sales management to ensure an effective process for executing performance management within the sales organization.

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ABOUT US
OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results. We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.