Effective Sales Performance Management Strategy
Strategically get to your desired future state.
The key to effective SPM is effective sales performance management planning. OpenSymmetry brings unparalleled expertise from hundreds of deployments globally to ensure client success. Our team of SPM experts help you understand the common challenges, consequences, required resources, total time, and technology needed for each stage of your SPM journey. They set clear expectations on what a system will (and will not) do and they are able to relate that to a realistic ROI specific to your business case. They ensure that your organization will be able to adopt process improvements and be able to improve governance.
Simply put, their goal is to provide clients with what’s possible, what’s optimal, and what’s considered a best-in-class SPM solution, unique to the client’s needs.
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Strategic Services Focus Areas
SPM PROGRAM ASSESSMENT & FUTURE STATE PLANNING
OpenSymmetry offers a complete end-to-end analysis for defining and planning a more efficient best-in-class future state solution to support your SPM program. We’ll work with you to assess your current state, determine the target future state, and develop the roadmap to get there. This includes optimization, justification, and solution recommendations.
SALES PLANNING STRATEGY
OpenSymmetry offers sales planning strategy services to help our clients define balanced territories and to set equitable and fair quotas. We work with our clients to understand their customers and markets and help them design data-driven approaches to sales planning.
SALES PLAN DESIGN SUPPORT
OpenSymmetry offers incentive compensation plan assessment and design services to ensure that your plans are built for purpose – to drive the most important sales results, retain top performers, and satisfy finance’s cost of compensation expectation. Additionally, we’ll help develop plans that are suited for automation and designed with full understanding of the strengths and limitations of SPM systems.
SPM TECHNOLOGY EVALUATION & SELECTION
OpenSymmetry offers services including requirements gathering, RFI/RFP support and navigation, and facilitating demonstrations (quantitative and qualitative scoring, executive readout, and recommendation) so that you can confidently identify the right SPM technology solution for your specific needs. With our deep expertise on all the leading technology platforms in the SPM space, we’ll walk you through the key differences among the tools and help assess your best options.
Clients From Around the Globe
“Sunrun maximized the value of our incentive compensation system, and we were able to increase overall sales volume of solar panels and batteries. We’re now able to better serve both our employees and our customers. The efficiencies generated from this new ICM system have led to an increase in deployment of solar across the United States.”
ROBERT YEAGER
Director of Compensation, Sunrun
Clients From Around the Globe
“OpenSymmetry rose to the challenge of creating a roadmap for an efficient, centralized ICM system for us. We started off with over 100 incentive plans throughout the bank in different lines of business, meaning the incentive administration was decentralized. With the help of OpenSymmetry, we have improved efficiencies by streamlining our incentive compensation administration to a single system.”
Kimberly Hinrichsen
VP & Sr. Director of Incentive Admin, U.S. Bank
Clients From Around the Globe
“After working [with OpenSymmetry], my whole world changed. From working with a huge, onerous spreadsheet system, it’s gotten simpler. It’s changed the game for everyone in the company. We have improved timelines for making information available for reps. It shifted my perspective to dig deeper into the data.”
Courtney Aubin,
Senior Sales Commissions Analyst, Blackbaud
Clients From Around the Globe
“Working with OpenSymmetry, we experienced openness, flexibility, and total commitment to our success from UK team. I was surprised that instead of coming up with solutions to fix our problems only, they were always looking for ways to simplify, streamline, and improve our processes in the same time. Due to that kind of commitment, we went from having over 100 configuration rules to just 27.”
Petra Maurova
Sales Rewards, SITA
Clients From Around the Globe
“OpenSymmetry helped us to evaluate our ICM program in a new light. Their technical and business expertise allowed us to understand the details of how changes would impact our system and processes. This enabled us to implement changes that would have the biggest impact on our business.”
Sales Operations Manager
Wacker Neuson
Clients From Around the Globe
“OpenSymmetry’s culture was a really good fit with T-Mobile. They were very open-minded and spent as much time listening and collaborating with us as they did telling us what needed to be done. That type of humility with such solid knowledge and capability was a perfect match for us.”
Clayton Tredway
Director Customer Care, T-Mobile
Clients From Around the Globe
“OpenSymmetry helped automate our data feeds and update our configuration of Xactly Incent, and these improvements helped us save approximately 7,200 hours per year by eliminating manual calculations, minimizing adjustments, and building trust in the data to reduce shadow accounting. When we got this working right, we reduced what took days to 3.5 hours. Time savings have been so key for us.”
Justin Ritchie
Senior Director of Sales Operations, Manheim (subsidiary of Cox Enterprises)
Clients From Around the Globe
“Working with OpenSymmetry, we have implemented a formal, auditable, trackable sign-off process for the payouts. It’s made a huge improvement. No more paper. Information is at associates’ fingertips 24/7. Managers can view sales results and compensation results for their teams, which leads to more effective and efficient management. The availability of information has made a huge difference.”
Jennifer Wooster
Vice President – Group Actuarial and Compensation Officer, Ameritas
Resources for Strategic Services
Sales Planning Guide
Reimagine Sales Planning
SPM Vendor Selection
Choosing an SPM solution with confidence
A common challenge for many companies is effectively evaluating and selecting the right Sales Performance Management (SPM) technology solution.
Building an Effective Business Case for SPM Solution
SPM solutions helps improve business performance
After helping our clients build their own business cases, we’ve learned what works. These two must-do’s for building an SPM solution business case make it nearly impossible for your stakeholders to say “no.”
6 Common Mistakes of Selecting a Sales Performance Management Solution
Choose the right vendor for your current and future state needs
To help achieve “best practices” around the management of their sales compensation programs, many companies rely upon Sales Performance Management (SPM) solution providers to leverage new technology solutions to reach these goals.
Considerations When Replacing Your SPM Technology Solution
We identify seven key areas we find critical to completing this effort
Understanding the challenges companies face when migrating Sales Performance Management (SPM) technology solutions can be a significant undertaking.
Sales Performance Management Optimization
Unique culture brought big discoveries to the sales compensation process
Getting a clear view of the SPM configuration and whether or not it was optimized to meet sales compensation program needs.
Stop searching. We have your answers.
ABOUT US
OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results. We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.
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