Survey Opportunity: Solution Providers in SPM and ICM
SURVEY CLOSES FEB 1
Curious how your technology solution stacks up? Take our 12-minute survey designed to assess how SPM/ICM technology vendors compare in terms of meeting customer needs across a number of different capabilities.
Incentive Compensation and Sales Performance Reporting Practices
Sales Management Association Research Report
Dive into the latest research identifying priorities and challenges for incentive compensation and sales performance reporting. Get the full report.
We’re a Sales Performance Management consulting firm.
Our customers get this, but our kids… not so much.
Take a look at this fun video featuring some of our future employees sharing, in their own words, what we do.
Your SPM investment is only as good as its return
Considering a sales performance management (SPM) solution or re-evaluating an existing one, and need help navigating your options? Looking to get more out of your current sales incentive program? We can help!
With U.S. companies collectively spending over $800 billion each year on sales force compensation (Source: HBR.org) and another $15 billion on sales training, it’s essential for a business to get the greatest possible return on their investment in sales. This is what we’ve done for over 1,100 customers since 2004. Through our tried and true methodology we apply industry best practices and cutting-edge technology to the design, automation, and optimization of SPM solutions.
The result is a stronger, more motivated sales force and a back office equipped to help drive results.
At the beginning stages of the journey? Need assistance with putting together a plan? We can help with a variety of strategic needs – from understanding industry best practices and evaluating technology options to assessing your current state and building a roadmap to lead you to your desired future state.
Cleared the peaks of implementing a new system, but need a maintenance and support team? Or perhaps you’re looking for ways to get more out of your current solution? We provide managed services – from ad hoc support to full solution management – to help ensure that your solution is optimized to deliver the outcomes you expect.
Clients from around the globe
“Sunrun maximized the value of our incentive compensation system, and we were able to increase overall sales volume of solar panels and batteries. We’re now able to better serve both our employees and our customers. The efficiencies generated from this new ICM system have led to an increase in deployment of solar across the United States.”Robert Yeager
Director of Compensation, Sunrun
“After working [with OpenSymmetry], my whole world changed. From working with a huge, onerous spreadsheet system, it’s gotten simpler. It’s changed the game for everyone in the company. We have improved timelines for making information available for reps. It shifted my perspective to dig deeper into the data.”Courtney Aubin
Senior Sales Commissions Analyst, Blackbaud Read the case study
“Working with OpenSymmetry, we experienced openness, flexibility, and total commitment to our success from UK team. I was surprised that instead of coming up with solutions to fix our problems only, they were always looking for ways to simplify, streamline, and improve our processes in the same time. Due to that kind of commitment, we went from having over 100 configuration rules to just 27.”Petra Maurova
Sales Rewards, SITA
"OpenSymmetry helped us to evaluate our ICM program in a new light. Their technical and business expertise allowed us to understand the details of how changes would impact our system and processes. This enabled us to implement changes that would have the biggest impact on our business."Sales Operations Manager
Wacker Neuson Read the case study
“OpenSymmetry’s culture was a really good fit with T-Mobile. They were very open-minded and spent as much time listening and collaborating with us as they did telling us what needed to be done. That type of humility with such solid knowledge and capability was a perfect match for us.”Clayton Tredway
Director Customer Care, T-Mobile
"OpenSymmetry helped automate our data feeds and update our configuration of Xactly Incent, and these improvements helped us save approximately 7,200 hours per year by eliminating manual calculations, minimizing adjustments, and building trust in the data to reduce shadow accounting. When we got this working right, we reduced what took days to 3.5 hours. Time savings have been so key for us."Justin Ritchie
Senior Director of Sales Operations, Manheim (subsidiary of Cox Enterprises) Read the case study
"Working with OpenSymmetry, we have implemented a formal, auditable, trackable sign-off process for the payouts. It's made a huge improvement. No more paper. Information is at associates’ fingertips 24/7. Managers can view sales results and compensation results for their teams, which leads to more effective and efficient management. The availability of information has made a huge difference."Jennifer Wooster
Vice President - Group Actuarial and Compensation Officer, Ameritas Read the case study
"OpenSymmetry rose to the challenge of creating a roadmap for an efficient, centralized ICM system for us. We started off with over 100 incentive plans throughout the bank in different lines of business, meaning the incentive administration was decentralized. With the help of OpenSymmetry, we have improved efficiencies by streamlining our incentive compensation administration to a single system."Kimberly Hinrichsen
VP & Sr. Director of Incentive Admin, U.S. Bank Read the case study