Automate & Innovate Your Compensation Process

Operational efficiency is the key for compensation to influence sales teams and deliver on company strategy.

Transform your compensation process into a strategic asset.

An organization’s ability to get commission results updated inside the payment period is paramount to maximizing the impact on the organization. Sales leaders must increase time selling and decrease shadow accounting by providing actionable information to their sales teams. This information will also influence decision making and eliminate the manual compilation of data so sales leaders can focus on analyzing trends rather than relying on gut reactions. And, sales leaders must meet speed to market demands by preventing workarounds from fragmented data to enable on-time annual and mid-year changes.

Sales Performance Management (SPM) and Incentive Compensation Management (ICM) technology is purpose built to accelerate your ability to achieve profound impacts.

As the industry’s leading technical experts on SPM/ICM solutions, OpenSymmetry partners with clients to drive operational efficiency in support of their sales strategy. We specialize in the planning, implementation, and optimization of leading SPM/ICM solutions. Clients look to us to provide expertise and support during their initial selection of their SPM/ICM solution, helping them to deploy (or optimize) their SPM/ICM solution, and for the on-going management of their SPM/ICM solution.  Our team of technology experts have experience with all the leading SPM/ICM solutions.

The result of a properly selected, deployed, and managed SPM/ICM solution is a stronger, more motivated sales force and a back office equipped to help drive results.

Leverage our model for compensation process best practices.

OpenSymmetry defines sales performance management as the administration and oversight of processes (and programs) that automate sales strategies including sales compensation, territory and quota planning, and performance management to drive operational efficiency and increase revenue.

The diamond below provides an overview of the strategic and operational components that are critical to SPM/ICM process and program success.

Our “Integrated Infrastructure” recording walks through the necessary initiatives that an organization must adopt to support their sales initiatives to drive revenue and create a better alignment within their sales teams.

Stop searching. We have your answers.

When organizations take on the daunting task of trying to adopt a new technology, especially one to increase revenue, there are going to be significant challenges along the way, ones that you cannot predict. Your core competencies aren’t in finding the right technology, implementing it efficiently, and then managing it over time. Your core competencies are to run your business. While organizations need technology, they are not meant to be fluent in each technology they adopt.

We’re here to help. We are SPM/ICM technology experts.

We have extensive experience navigating leading technologies and offer strategic services to tailor your unique program.

A detailed process with expert advice from any stage of your SPM/ICM journey.

OpenSymmetry is a recognized as the industry leader for incentive compensation and sales compensation consulting. Our end-to-end services for SPM/ICM optimization can support any organization, in any industry, globally.

From Strategy to Service: How a global product company achieved ultimate SPM success with the help of a bowtie

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What does strategic sales performance management planning look like? What products deliver the best business value? How can we align organizational and business process?

OpenSymmetry offers clients 15+ years of SPM best practice expertise across industry leading SPM solutions.

 

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What resources are critical to the project? What processes will be impacted? How do we define go-live success?

OpenSymmetry offers a tailored sales performance management deployment approach, focused on resource enablement, with industry leading expertise.

 

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How can we ensure ongoing adoption? Will our program ensure continuous improvements? How often do we need to look at program performance?
OpenSymmetry provides steady state planning with your incentive compensation management design and offers vendor management experience.

 

Clients From Around the Globe

“Sunrun maximized the value of our incentive compensation system, and we were able to increase overall sales volume of solar panels and batteries. We’re now able to better serve both our employees and our customers. The efficiencies generated from this new ICM system have led to an increase in deployment of solar across the United States.”

ROBERT YEAGER
Director of Compensation, Sunrun

 

Clients From Around the Globe

“OpenSymmetry rose to the challenge of creating a roadmap for an efficient, centralized ICM system for us. We started off with over 100 incentive plans throughout the bank in different lines of business, meaning the incentive administration was decentralized. With the help of OpenSymmetry, we have improved efficiencies by streamlining our incentive compensation administration to a single system.”

Kimberly Hinrichsen
VP & Sr. Director of Incentive Admin, U.S. Bank

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Clients From Around the Globe

“After working [with OpenSymmetry], my whole world changed. From working with a huge, onerous spreadsheet system, it’s gotten simpler. It’s changed the game for everyone in the company. We have improved timelines for making information available for reps. It shifted my perspective to dig deeper into the data.”

Courtney Aubin,
Senior Sales Commissions Analyst, Blackbaud

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Clients From Around the Globe

“Working with OpenSymmetry, we experienced openness, flexibility, and total commitment to our success from UK team. I was surprised that instead of coming up with solutions to fix our problems only, they were always looking for ways to simplify, streamline, and improve our processes in the same time. Due to that kind of commitment, we went from having over 100 configuration rules to just 27.”

Petra Maurova
Sales Rewards, SITA

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Clients From Around the Globe

“OpenSymmetry helped us to evaluate our ICM program in a new light. Their technical and business expertise allowed us to understand the details of how changes would impact our system and processes. This enabled us to implement changes that would have the biggest impact on our business.”

Sales Operations Manager
Wacker Neuson

Wacker Neuron

 

 

Clients From Around the Globe

“OpenSymmetry’s culture was a really good fit with T-Mobile. They were very open-minded and spent as much time listening and collaborating with us as they did telling us what needed to be done. That type of humility with such solid knowledge and capability was a perfect match for us.”

Clayton Tredway
Director Customer Care, T-Mobile

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Clients From Around the Globe

“OpenSymmetry helped automate our data feeds and update our configuration of Xactly Incent, and these improvements helped us save approximately 7,200 hours per year by eliminating manual calculations, minimizing adjustments, and building trust in the data to reduce shadow accounting. When we got this working right, we reduced what took days to 3.5 hours. Time savings have been so key for us.”

Justin Ritchie
Senior Director of Sales Operations, Manheim (subsidiary of Cox Enterprises)

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Clients From Around the Globe

“Working with OpenSymmetry, we have implemented a formal, auditable, trackable sign-off process for the payouts. It’s made a huge improvement. No more paper. Information is at associates’ fingertips 24/7. Managers can view sales results and compensation results for their teams, which leads to more effective and efficient management. The availability of information has made a huge difference.”

Jennifer Wooster
Vice President – Group Actuarial and Compensation Officer, Ameritas

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ABOUT US

OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results.  OpenSymmetry is a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.

OpenSymmetry Global Offices