Experienced Sales Comp Management Support

Supercharge your compensation strategy by utilizing the right sales performance management solutions and ignite success through a meticulously crafted and automated process that not only saves time but also ensures your sales team is fully engaged. Thus, enabling them to make a significant impact on your company’s growth trajectory.


SPM Operations

SPM Operations provides monitoring and functional support to our clients 24 hours a day, 7 days a week, 365 days a year, ensuring that their everyday activities important to their ICM environments run well. All parts of your important business processes are proactively monitored and managed by the operations team.

The operations staff keeps a close eye on all aspects of everyday admin procedures and batch jobs and sends out notifications when something goes wrong. They would raise tickets with the ICM partner to the point of resolution if there were any failures.

Customers can also get help from the operations team when it comes to importing data into the ICM application. This group can download files from the client network or an FTP server, prepare the file name as the ICM application requires, and then load it into the system.

This group also helps in triggering any pipelines or generating reports and pay files for the customer as needed.

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Increase Operational Efficiency

Streamline daily processes while providing a positive client experience by sending out payments and reports on time.

Free up your ICM Admins

Our Managed SPM Operations enable you to better assist your business by freeing up your key team members so they can get back to their other duties.

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Reduce Risk & Boost Compliance

Automate data validations, reduce manual touchpoints, and fully utilise the ICM system’s features to improve controls and compliance

Stop searching. We have your answers.

Look no further! Our performance management consulting coupled with sales compensation consultants have all the answers you need!

OpenSymmetry Global Offices

About Us

OpenSymmetry enables clients to achieve greater operational efficiency and get better sales results. We are a global consulting company specializing in the planning, implementation, and optimization of industry leading technology suppliers of sales performance management solutions.