Managed Services for Incentive Compensation Management

After deployment of your SPM solution?

Our support service offering for incentive compensation management support is focused on helping clients leverage their investments to support a migration toward best practices through the development and execution of operational efficiencies.  Our SPM experts partner with clients to ensure they receive the support they need, where and when they need it, while also helping to identify opportunities to better leverage their SPM solution. Continually monitoring, measuring, and improving a deployed SPM solution will provide increase sales performance and drive revenue.

Our support services offer:

  • Flexible support models tailored to the client’s needs
  • Configuration support
  • Business operations support
  • SPM System/Data Management

Providing various levels of operational support that can be customized to your needs

Delivering both business and technical support at the level that’s right for your organization

Giving you peace of mind so that you’re empowered to focus on other strategic business priorities

OpenSymmetry Services

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Advisory On-Demand

Whether you’ve recently deployed an ICM platform and are looking for some extra support or you’re pre-deployment and need some expertise to ensure a successful implementation, our Advisory On-Demand service gives you easy access to tools and technology experts to help with your unique comp-related needs.

Read the Data Sheet: OS EDGE: ICM Managed Services

Operational Support

If you’ve deployed an ICM platform and have the internal ability to manage your ICM operations but could benefit from some additional expertise, the Operational Support offering is ideal for you. Our technical experts are standing by to share best practices, handle escalations, and provide business and technical support.

Read the Data Sheet: OS EDGE: ICM Managed Services

Managed Ops

If you’ve deployed an ICM platform and prefer to fully outsource your technical and operational management to the industry’s leading ICM experts, our Managed Ops team is a service provider for full sales comp management outsourcing.

Read the Data Sheet: OS EDGE: ICM Managed Services

360 Comp

If you are looking to deploy an ICM technology platform and would like to outsource the implementation as well as operations, 360 Comp gives you access to world-class outsourcing for sales comp management to fit your current and future business requirements.

Read the Data Sheet: OS EDGE 360 Comp: Outsourced ICM Technology Implementation and Operations

Lead to Money Managed Services

OpenSymmetry provides post-go-live services for SPM-adjacent products including Configure/Price/Quote and Contract Management. Our offerings include: existing-system health checks, short-term maintenance projects to support new products or divisions, implementation of software feature updates, and managed services for longer term support.