Choose Success for Sales Performance Solutions and Incentive Compensation Management.
Let us help you move from uncertainty to opportunity with your SPM solution
Making your number is not getting any easier.
To align with changing buyer behaviors, your sellers must adapt to be successful. Sales organizations are making important front-office investments to initiate and sustain behavioral shifts.
Consequently, the right back-office systems must be in place to support this transformation. Research shows that at least 70% of companies are still using Excel as their back-office Sales Performance Management (SPM) 'solution'. Due to the inherent complexity of managing sales commissions in particular, this home-grown approach is inefficient and error-prone. On average, this can result in commission over-payments of between 5-7%, meaning a significant amount of time, energy and money is lost annually.
Dedicated Sales Performance Management (SPM) solutions address these issues. SPM embraces strategically important disciplines such as territory and quota planning and automating incentive compensation plans to drive the right behaviors and keep the sales organization aligned with evolving corporate objectives.
SPM disciplines complement or interact with other related Sales, Finance and HR functions such as financial planning and analysis, forecasting and resource planning. These are often important considerations for our clients.
While these systems are designed-for-purpose, there can be significant complexity involved in the set-up and configuration and therefore risk to project costs, timelines and deliverables. A proven methodical approach to design, building, testing and deployment can make the difference between success and failure.
With over 1200 successful deployments in over 500 organizations across all industry segments and geographies, we can help you cut through the complexity and achieve your business outcomes. Let us show you how.
Our Client Roadmap
OpenSymmetry's 'bow-tie' graphic symbolizes the breadth of services we offer to our clients to take them on the road from 'uncertainty to opportunity'. We partner with you to find more than just a technology, but a solution that improves the organization, direction, motivation and results of your sales team.
In cases where a client has no designed-for-purpose SPM technology in place or is undergoing a significant review of existing SPM operations, we would lead a business strategy/advisory process involving some or all of the areas listed below. Helping clients to develop a quantifiable business case is a key aspect to ensure this is a project that will receive the support of all key sales, finance, HR and IT stakeholders. In the majority of cases, we would ultimately guide the client through a structured vendor selection process to ensure that the right technology is deployed to meet the future state objectives.
- Current/Future State Assessment
- Plan Design
- Business Case Development
- Implementation Readiness
- Vendor Selection
Once the technology decision is made, OpenSymmetry would move into the deployment phase. We have unrivalled experience and expertise in implementing solutions from the industry’s leading SPM vendors. Our proven collaborative and iterative project approach involves defining detailed requirements, configuring and testing the solution as well as training administrators and end-users to maximize the potential of the system. Services include:
- Implementation Planning
- Solution Configuration
- Data Integration
- Change Management
SPM solutions are rarely 'one and done'. Sales territories, quotas and compensation plans change all the time, either organically as the business grows or as a result of significant events such as a merger or acquisition. OpenSymmetry offers a significant amount of value post-production, working closely with clients to ensure their SPM systems remain aligned with the business to deliver maximum benefits. Additionally we offer a range of Managed Services offerings from ad-hoc post-production support to providing a fully outsourced compensation management service. Key offerings include:
- Business Operations
- Technology Support
- Process Optimization
- Managed Services
- OS EDGE
We Partner with the Best
Anaplan is a cloud-based business modeling/planning platform for sales, operations and finance.
IBM is an American multinational technology and consulting corporation headquartered in New York.
Xactly Corporation is a SaaS company that provides cloud-based, enterprise software & services.
Co-Founder & CEO
Having served his country in both the US Navy and Air Force, Todd also spent time honing his technical and management skills with forays into 'Big-5' consulting and two software start-ups. Since founding OpenSymmetry in 2004, Todd has led the company to profitable growth, sustained customer loyalty and introduced recognized service delivery through innovation. Focused on delivering relevant business initiatives, Todd has worked globally with clients spanning 20 countries across four continents.
Co-Founder and VP of Shared Services
After helping to establish OpenSymmetry from inception in the USA during 2004, Jon went on to co-found the UK company in 2006 and continues to lead business operations through sustainable, profitable growth, including expansion of operations into the wider EMEA region and Australia. Jon also plays a leading role in technology development within the company. Jon has a strong technical background in the SPM industry with more than ten years of engineering and consulting experience preceded by a career in scientific research.
SVP Solutions and Strategy
Having lived in EMEA, APAC and the USA, Anthony has more than fifteen years’ experience of delivering Performance Management and Sales Effectiveness solutions to customers globally. After contributing to the significant growth of OpenSymmetry’s international business, Anthony is responsible for Solutions, Strategic Consulting and establishing New Business lines.
SVP Sales & Marketing
David has 30 years of international sales management experience predominantly in the enterprise software space. The first 15 years in the technical application management arena and the last 15 years focused on sales effectiveness in areas such as incentive compensation management, sales proposals, document assembly and sales playbooks.